Skip to content

Privacy Policy

Effective Date: June1,2025
Last Updated: June 1, 2025

Test My Tap, LLC. ("Test My Tap", "we", "our", or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, purchase services, or otherwise engage with us.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Physical address (for sample collection)

  • Payment information (processed securely via Stripe)

  • Communication preferences and consent status

b. Technical & Usage Information

  • IP address

  • Device and browser type

  • Access times and page views

  • Referring/exit pages and geolocation (if enabled)

  • Clickstream data and session logs (via analytics tools)

c. Test Data

  • Collected water test results

  • Associated metadata (e.g., time, location, testing package used)

2. How We Use Your Information

We use your information to:

  • Process purchases and schedule services

  • Coordinate with licensed specialists for sample collection

  • Deliver water testing results and related insights

  • Communicate with you about your order or account

  • Send marketing communications (with opt-in consent)

  • Improve our website and service offerings

  • Comply with legal obligations or resolve disputes

3. Sharing of Information

We may share your data with:

  • Certified and licensed third-party contractors (for collection or lab analysis)

  • Payment processors (Stripe)

  • Marketing service providers (for opted-in communication)

  • Legal authorities when required to comply with the law

We do not sell your personal data.

4. Marketing Communications

With your explicit consent, we may contact you via email, SMS, or other digital channels. You may withdraw consent or opt out at any time via unsubscribe links or by emailing help@testmytap.com.

5. Data Security

We implement industry-standard safeguards to protect your data, including:

  • Secure Socket Layer (SSL) encryption

  • Limited-access internal systems

  • Secure third-party integrations (e.g., Stripe)

However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described above, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your personal data

  • Withdraw consent at any time

To exercise these rights, contact help@testmytap.com.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted with a new effective date.

10. Contact

If you have questions or concerns, email us at:
📧 help@testmytap.com